Assigning direct responsibility for productivity improvement makes it much more likely that action will be taken to improve productivity
PRODUCTIVITY is important. Every organisation wants to produce more with less.
The difficulty is though, that “productivity” is a nebulous term. Who is responsible for this “productivity” you speak of?
Assigning direct responsibility for productivity improvement to a specific individual or team makes it much more likely that initiatives to measure productivity and strategies for improving productivity will be undertaken.
Telstra’s recently released productivity report, which is based on a survey of 300 private sector and government enterprises, provides clear evidence to support this view. The graph below shows that there is a clear link between assigning personal responsibility for productivity improvement and the likelihood that steps will be taken to measure productivity and set a specific target.
Productivity, make it personal.
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