Categories Marketing Under Promise and Over Deliver Post author By Tom Spencer Post date January 4, 2013 No Comments on Under Promise and Over Deliver Keep expectations low, and exceed them Stay ahead in consulting & finance Get insider insights straight to your inbox. Join 5,500+ professionals now! Tags consulting, expectation setting, Management Consulting, Mike Michalowicz, Under Promise and Over Deliver, Zappos ← The First 100 Days as a CEO → People vs. Machines: Technology and the Future of Work Leave a Reply Cancel replyYour email address will not be published. Required fields are marked *Comment * Name * Email * Website Δ