Categories
Leadership

Productivity – Make It Personal

Assigning direct responsibility for productivity improvement makes it much more likely that action will be taken to improve productivity PRODUCTIVITY is important.  Every organisation wants to produce more with less. The difficulty is though, that “productivity” is a nebulous term.  Who is responsible for this “productivity” you speak of? Assigning direct responsibility for productivity improvement […]

Categories
Strategy

Focus on the customer

If 30% of your people’s effort is focused on internal affairs and you can redirect it so that only 10% of people’s effort is focused internally, then that is a major boost in productivity.

Categories
Excellence

Ten years gone by

TEN years ago, what were you doing? For me, I was just entering my final year of high school and gearing up to sit the final exams called the Higher School Certificate. Expectations were high! Our teachers told us that these were the most important set of exams that we would ever take because “a […]