Categories
Strategy

Focus on the customer

If 30% of your people’s effort is focused on internal affairs and you can redirect it so that only 10% of people’s effort is focused internally, then that is a major boost in productivity.

Categories
Excellence

Ten years gone by

TEN years ago, what were you doing? For me, I was just entering my final year of high school and gearing up to sit the final exams called the Higher School Certificate. Expectations were high! Our teachers told us that these were the most important set of exams that we would ever take because “a […]

Categories
Career Advice

Creating a winning résumé

A résumé is a sales document which presents a factual account of your skills, knowledge and experience in the best possible light to help you win an interview 1. The importance of a résumé A résumé is a factual presentation of your skills, knowledge, experience and proven abilities and an indication of your potential.  The […]