Tom Spencer“Leadership is not about titles, positions or flowcharts. It is about one life influencing another.” ~ John C. Maxwell, renowned author with focus on leadership Most organisations in the late 20th century followed a top-down hierarchy model. Only after gaining a lot of experience was one given a managerial or leadership role. Come the 21st […]
One of the most vivid memories I have from my early consulting career was the time a Chief Operations Officer (COO) nearly torpedoed my first engagement. It was a corporate reorganisation that involved taking 8 major divisions and around a dozen support units and rebuilding them into a simpler organisational structure. By the time the […]
How can you get what you ask for? How can you significantly increase the chances that another person will say yes to your request? ROBERT Cialdini, best-selling author of Influence: The Psychology of Persuasion, gives an insightful talk on how you can persuade people to do what you want. As a tenured professor, Cialdini jokes […]