Categories
Learning

5 Ways to Foster Learning

Learning is a natural process, but management still has a role to play (Source: Flickr) FOLLOWING on from our post on learning from experience, in which we discovered that learning by doing is a natural process, we are finally delivering what we promised – a post which explores some ways that management can help. Learning may […]

Categories
Excellence

Courage

The hard part about pursuing a new idea is not the idea itself. There are thousands of good ideas shared every day online for free. Nor is it the risk of financial failure since it is easier than ever to pick yourself up, dust yourself off, and start again. The real risk that the trail blazers face is a […]

Categories
Excellence

7 Keys to Success

Success is what you attract by the person you become (Source: Flickr) THE late Jim Rohn once said, “success is what you attract by the person you become”. A pithy saying, but how do you become a person who attracts success? Here are seven thoughts to get you going: Skill development – It is natural to learn from experience and […]

Categories
Consulting Industry

Consulting Firms in the Land of Opportunity

Are you applying to consulting jobs in the good ol’ U.S. of A? Wanting to pursue prosperity, success and a better life? Do you believe in truth, justice and the American way? Are you faster than a speeding bullet? … But seriously, all jokes aside, we’re not entirely sure whether anyone who reads this blog has an interest […]

Categories
Excellence Learning

Humility

Subtitle: Get over yourself. Great business ideas are usually created by others. Are you ready to receive them? (Source: Flickr) IF you counsel a young child (or grown adult) on the merits of humility, we will not raise an eyebrow. Humility is an admirable quality and has an endearing appeal, much like a puppy dog or a baby in a bassinet. We approve, and quickly […]

Categories
Economics Frameworks Learning

Learning From Experience

A natural and unstructured process that results from doing the work LAST week we looked at the value of breaking with experience, which followed on nicely from our initial article on the Experience Curve. This week we focus on learning from experience. What does it mean to learn from experience? And what role does management have to […]

Categories
Excellence

Tolerance

Independence of thought, acceptance of difference “Tolerance implies no lack of commitment to one’s own beliefs. Rather it condemns the oppression or persecution of others.” ~ John F. Kennedy “In the practice of tolerance, one’s enemy is the best teacher.” ~ Dalai Lama “Religion is like a pair of shoes … Find one that fits […]

Categories
Economics Innovation Learning

Breaking with Experience

Innovation involves breaking with the past to create something even more remarkable (Source: Flickr) THE traditional Experience Curve focuses on increasing production experience which leads to predictable cost reductions. This kind of experience is relevant in industries that are relatively stable, competitive, and production-intensive. (Source: Wikipedia) But what about high tech and creative industries where the lifecycle […]

Categories
Learning Strategy

Shifting With the Times

THE wonderful thing about humans is our ability to move through time and space, without going anywhere at all. The ability to think about the past allows us to reflect on experiences, our own or those of others, and to learn from them. Your author used to wonder at length during his high school history classes about the […]

Categories
Excellence

Persistence

The night is darkest before the dawn. Keep moving. You’re closer than you think. “You will make mistakes. Are you going to be able to get up off the ground when you get smacked down, and keep driving. Persistence and resilience are very important, and there are going to be very difficult trade-offs to make, […]

Categories
Excellence

The Value of Meditation

The mind is a muscle, and meditation is a form of stretching MOST PEOPLE wouldn’t find it strange if you told them to stretch their muscles before running a race. Stretching limbers up the muscles, increases performance, and reduces the risk of injury. And yet, and yet, every day people around the world turn up for work and run a mental […]

Categories
Strategy

Building An Asset

Or just getting paid? IF you continue with your current line of work, will you be more capable, better known and have a stronger network in 12 months time? Or will you just be one year older, one pay grade higher, and one step closer to that “promised” promotion? Financially richer, yet one year poorer at the same time. […]

Categories
Excellence

Acceptance

Making the most of right now ANGER and hatred result from clinging to past experiences. By refusing to accept things you cannot change, you lose your peace of mind, waste mental energy, and remain trapped by events which didn’t kill you yet leave you permanently diminished. Better to let the bad stuff go. Ambition and anxiety result from restlessly anticipating the future. […]

Categories
Strategy

Chasing The Trend

Is Not A Strategy MANY FIRMS and many people live their lives by chasing the trend. They ask themselves questions like, what’s popular? What are other people doing? What’s the “it” thing? They then chase the trend in an attempt to ride the wave of prosperity and capture some of the growth, glory and profits for themselves. This may work […]

Categories
Business

Want to innovate? Become a “now-ist”

Watch Joi Ito’s TED Talk on innovation, connection and making the most of right now

Categories
Frameworks

Porter’s Generic Strategies

Three strategies to achieve above-average performance: cost leadership, differentiation, and focus In order to understand Porter’s Generic Strategies, it is helpful to take a step back and examine the two things which determine a firm’s profitability in the long run. The first is industry attractiveness, which is determined in any industry by the five competitive forces: […]

Categories
Excellence

Forgiveness

An act of personal empowerment that gives you freedom from the past and allows you to retain the initiative (Source: Flickr) FORGIVENESS is a noble sentiment, but shouldn’t our tormentors be punished? What about truth? What about justice? What about revenge? Breathe, breathe, everything will be okay. The deceptions and betrayals of those around us can sometimes infect and overwhelm the mind. The […]

Categories
Marketing

Loyalty Games

If you are there for them, they will be there for you WHEN it comes to marketing, you have a choice. Chase new customers, or care for the ones you already have. Buy a million dollar Superbowl ad, or do the hard work of creating remarkable products for the people who care. Pursue the glittering promise of untold wealth by […]

Categories
Excellence

Let It Go

Holding a grudge is like drinking poison, and wishing your enemies would die. Let it go, keep moving, and retain your freedom. Or, as Oscar Wilde put it, “always forgive your enemies, nothing annoys them so much.”

Categories
Excellence

Tourist or Adventurer

If you’re waiting for the bus, and missing it throws out your whole day, then you’re a tourist. Some people go through life this way. High school, university, respectable office job, marriage, house, children, death. A safe bus ride with a predictable number of stops. There is an alternative, but it won’t fit neatly on your itinerary. You […]

Categories
Media / Internet Strategy

Advice for The Australian and other failing newspapers

Late last year at the Oxford Union we had the opportunity to talk with Tim Ferris, author of the 4-Hour Workweek, about his tips for successful blogging. Tim’s key piece of advice, an echo of every good guidebook we’ve read, is that bloggers who are just starting out should focus on producing “evergreen content”. That […]

Categories
Strategy

Capacity versus Leverage

IN the quest for market dominance, companies often engage in a war for talent. They seek out new recruits with outstanding capacity, the chosen few who are able to demonstrate a track record of success, and an ability to solve new problems quickly and easily. Management consulting firms are the flag bearers in this war. In a clear […]

Categories
Strategy

McKinsey’s Larry Kanarek on Dealing with Activist Investors

Are activist investors having a profound effect on American board rooms? McKinsey Director Larry Kanarek says, “I think the answer is absolutely yes.” How should executives respond? ACTIVIST investors are having a profound impact on American board rooms. Faced with this new situation, Larry Kanarek argues that executives should work with activists, rather than against […]

Categories
Leadership

6 Rules to Simplify Work & Increase Productivity

The real battle is not against competitors, but against ourselves. Morieux and Tollman make the case for a new approach to management that they call “smart simplicity” BCG partners Yves Morieux and Peter Tollman have written a new book called Six Simple Rules: How to Manage Complexity Without Getting Complicated, in which they make the case for a […]

Categories
AI / Big Data

Big Data: When Can You Act on Correlation?

The key is to know when correlation is enough, and what to do when it is not David Ritter, director at BCG, has explored the world of big data and when companies should take action based on observed correlations in the data. His ideas have big implications for business because, if correlation is enough, then […]

Categories
AI / Big Data Strategy

Philip Evans on How Data Will Transform Business

Evans explains that business strategy is premised on assumptions about technology, that those assumptions are changing dramatically, and that this will lead to a different concept of what we mean by business strategy

Categories
Marketing

Getting Your Point Across

Be engaging, have something to say, don’t have a stick up your a$$, make people laugh, and never generalize

Categories
Marketing

Selling is a process, not an event

Large consulting firms like McKinsey, Bain and BCG have huge marketing budgets and strong alumni networks that they can tap into to ensure a steady stream of work. This is not a reality for most people. If you are a small firm or a solo consultant then you might just need to pick up the […]

Categories
Economics

Understanding Intelligence

Understanding the mechanism that underlies intelligence could have big implications for economics, business and finance. The below TED Talk is worth watching.

Categories
Education Strategy

Corporation Oxford, and the Case for Reinvention

The illusion of permanence, and the persistence of innovation (Source: Tom Spencer) IN a recent FT article, Chairman of Risk Capital Partners Luke Johnson made some interesting comments about his alma mater, Oxford University: Oxford University, my alma mater, is a classic case of a complacent establishment that is refusing to reinvent itself. It will consequently […]

Categories
Innovation

Steve Ballmer’s 3 Tips for Start Ups

Ideas matter, stick with it, and figure out the right measure of success (Source: Youtube) STEVE Ballmer spoke today at Oxford’s Said Business School, the world’s leading business community creating ideas with global impact. A few hours later, he spoke at the Oxford Union, the world’s most prestigious debating society. We were fortunate to attend the […]

Categories
Marketing

Facebook Marketing: Should You Use It?

Veritasium concludes that advertising your page on Facebook is a waste of money VERITASIUM is a popular educational science channel on YouTube, created by Derek Muller, which tries to uncover misconceptions about science. While not technically “science”, Veritasium has released an interesting and insightful video about the worth of Facebook marketing. In short, Facebook marketing appears to […]

Categories
Innovation

Give and Take

But mostly give You are probably familiar with “gains from trade”. The notion that society is based on give and take. You help me, I reciprocate, and together we benefit. The idea is a powerful one and forms the basis of the free market economy. The invisible hand of market forces, as Adam Smith put it, […]

Categories
Marketing

Who Is Your Customer?

When you try to please everyone, you please nobody There was a recent incident in Australia where Aldi, a German supermarket, decided to pull a product from its shelves after receiving racism complaints. The product in question was a t-shirt with the slogan, “Australia EST 1788”. The shirts were produced for Australia Day 2014, which […]

Categories
Social Enterprise

Giving and Growing

Business can step up by reaching out, but it needs to adopt a new approach THE OLD MODEL of corporate giving involves the CEO championing a particular charity, and then writing a cheque. The old model is broken. Broken because it relies on the whim of the CEO, who could change her priorities at any […]

Categories
Innovation Strategy

5 Steps to Creating Great Strategy

Developing excellent strategy consists of just 5 steps HERE are five steps that you can use to formulate great strategy: Diagnose: assess the lay of the land. Understand the company, the competitive environment and the broader economy. What is the company’s business model? Who are the competitors? Who are the customers and suppliers? And, what […]

Categories
Excellence

How to Make Your Own Luck

“Luck is not something you can mention in the presence of self-made men.” (E.B. White) TODAY, over coffee with a friend at an alfresco cafe in Sydney, our conversation turned, as if by chance, to consider the nature of luck. As an Australian, I have always considered myself lucky. After all, if you grow up […]

Categories
Excellence

How to Make Stress Your Friend

Viewing stress as helpful can foster courage, and connecting with others under stress can aid resilience KELLY McGONIGAL explains that merely believing that “stress is harmful” can increase your chances of premature death. The good news is that by changing how you think about stress you can change your body’s stress response and improve your physical […]

Categories
Social Enterprise

Why business can be good at solving social problems

By addressing social issues with sustainable business models, business leaders have the potential to provide scalable solutions MICHAEL PORTER makes an astute observation – the world is full of social problems. From environmental degradation and disease to unemployment and inequality, solving social problems has traditionally been the domain of NGOs, the government and philanthropists. Meanwhile, […]

Categories
Marketing

6 Ways to Overcome Loss Aversion

Loss aversion can lead people to favour the status quo, and so clever marketing is sometimes needed to convince people to buy new products LOSS AVERSION can lead people to favour the status quo. How so? Well, when a consumer considers replacing a good, the presence of loss aversion can lead her to experience more pain […]

Categories
Excellence

Tim Minchin’s Nine Life Lessons

“It’s an incredibly exciting thing, this one meaningless life of yours” (Tim Minchin) “TIM Minchin is a genius, pure and simple. He is to musical comedy what Charles Darwin was to evolution” (Tim Arthur, CEO of TimeOut Magazine). We tend to agree. For those of you unfamiliar with Tim’s work, you can check out some […]

Categories
Strategy

What is Social Customer Service?

Social Customer Service allows customers to ask questions, and have them answered by a staff member or another customer AT THE CORE of every successful business are a few key ingredients, and customer service is one of them. Customer service can be used to delight customers, boost customer retention and generate positive word of mouth. For […]

Categories
Excellence

We Think Therefore We Are

If you can imagine it, then it can become a reality ADAM Spencer (no relation) gives a wonderful speech about the beauty of mathematics, the search for the largest prime number, and the age in which we now live – the age of machine aided human discovery. As Adam poetically states, “numbers are the musical notes […]

Categories
Social Enterprise

Free Charities from The Idea of Charity

“We’ve put charities in a box for far too long, let’s set them free.” ~ Nat Ware, CEO of 180 Degrees Consulting IN an informative and timely TED Talk, Nat Ware explains how society’s traditional notions of ‘charity’ often constrain the ability of charities to have a meaningful social impact. Below we highlight three beliefs about […]

Categories
Marketing

What Adversity Can Teach You About Branding

When adversity strikes, branding gives you resilience This guest post is by Ryan Currie. Ryan is a product manager at BizShark.com with 5 years experience in online marketing and product development. He is on the cutting edge of developments in emerging technologies and open source projects. IN BUSINESS, branding is crucially important. If your business doesn’t have a […]

Categories
Strategy

Change is Constant

Change is a process IN the industrial age, change was seen as an event which could be managed: launch a new product, introduce a new feature, enter a new market. But this was never true. As the Greek philosopher Heraclitus rightly pointed out: “Change is Constant”. In the information age, change is now happening so quickly that […]

Categories
Social Enterprise

Flourishing in a Social Enterprise World

THE YEAR is 2050. Imagine waking up in a world where you feel positive and motivated about going to work, knowing that your work provides value to customers in a way that is sustainable and responsible. Your employer operates with the express aim of benefiting members of the community and reinvests all profits to further its […]

Categories
Excellence

Your Success: Combating 3 Common Obstacles

Fear, Laziness, and Pessimism YOU are capable of producing great work. But are you? It is possible that you merely producing the minimum required of you. You may even have a list of sensible sounding reasons why now is not the right time to take bold action to achieve success: you’re too old, you’re too young, […]

Categories
Frameworks

The Coin Flip

Flip a coin. Make a decision HAVE you ever had two options, and found it difficult to choose between them? You may have applied for MBA programs and received offers from Oxford and Cambridge. You may have been offered a new job from a competing firm. Or, you may have been trying to decide what to […]

Categories
Excellence

Strategic Fail

Fail fast. Your success depends on it BACK in high school, you teachers probably trained you in ‘exam technique’. For example, your maths teacher probably gave your class exam-prep advice which sounded something like this: “do the easy questions first, skip anything you don’t understand and come back to it at the end of the […]