As the financial services industry increasingly recognises the transformative potential of Generative Artificial Intelligence (Gen AI), many institutions are beginning to implement these tools in various capacities. Despite many current applications being small-scale pilot projects, the promise of Gen AI to revolutionise banking operations and enhance customer experiences is becoming clear. This article delves into […]
Tag: decision making
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Making Unbiased Decisions
Despite increasing levels of educational attainment, one of the things that remains consistent across time are the biases that influence the decisions that we make when faced with questions and challenging problems. While this is nothing new, the issue is gaining renewed interest (due to the increasing use of artificial intelligence systems) that automate decisions […]
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The Road Not Taken
Which path are you following? TWO ROADS diverged in a yellow wood, And sorry I could not travel both And be one traveler, long I stood And looked down one as far as I could To where it bent in the undergrowth; Then took the other, as just as fair, And having perhaps the better […]
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Don’t boil the ocean
THERE is a term that consultants use which is called “boiling the ocean” (I borrowed this idea from Victor Chang). If you want one cup of hot water, there are two ways you can do it: go and collect one cup of water, and heat it up; or try and boil the entire ocean. As […]